Frequently Asked Questions
If you're looking for a quick answer, we've got you covered.
Hard to say sometimes! With handmade knives the timescale can be several weeks or months.
We recommend you enter your email on the product page you're interested in and we'll send you a one-time email to notify you as soon as the item is available again.
If you would like an estimated date on general stock deliveries, please check our stock updates page.
Depending on what you like, we can try. We keep a small selection of ranges we've personally tested and recommend but we're always keen to hear from our customers and visitors about other blacksmiths and knives so contact us and let's have a chat.
Our aim is to post your order the same business day providing you order before 1pm and if you're in the UK we send DPD Local Next Day so this should mean it will be with you the following business day (exceptions are Northern Ireland and certain areas of Scotland such as the Highlands which are usually a 2 day service).
International orders take a little longer and we typically aim to have those arrive with you within 5-7 days.
You will receive an email from our courier DPD once your parcel has been scanned upon pickup, this will include a link where you can see the status of your order and change various things to suit such as alternative address, date of delivery change, special instructions etc. If you have provided a mobile number you should receive updates via text too.
If you wish to return a knife please contact us first so we can make a note to look out for it.
Please wrap carefully, include your order number/identification within the parcel and send via a trackable method of postage to:-
Cutting Edge Knives Ltd
Office 5, Dale St Mills
Care and repair
Many Japanese knives are not made of stainless steels and can from time to time get rust spots on the blade. Don't worry!
These can normally be scrubbed off with a little warm water but if you have got a more serious amount of rust on the blade, we recommend laying it flat on a worktop and squeezing some lemon juice over it and allow it to sit on the blade for 5 minutes.
You should then be able to scrub the rust off. This may need repeating if your blade is particularly rusty.
It can happen over extended use that tiny chips can appear on your blade. Often these don't affect overall performance but if you're concerned they can normally be repaired with a sharpening stone and honing rod.
Large chips and dents in the blade often require a regrind or reprofiling of the knife to repair. We can offer this service at a fee of £25 and this includes resharpening and return postage.
Please contact us if you have damaged your knife.
We include some basic tips on a card in each order but if you'd like to find out more about general knife care, check out our care section for lots more information.
Still got a question for us? Feel free to contact us any time.