Contact Us

If you have any questions about our products, need some advice or have a question about an order please get in touch.

Not sure which knife to buy, when something is coming back into stock or want some tips and tricks? Check out these pages first.

Most common enquiries

Our contact details


Our customer service hours are 10:00-15:00GMT Monday to Friday, and as we don't have a phone number we make responding to your emails and Instagram messages quickly and efficiently our priority.

We are a UK based business

We are an online-only UK registered business based in Holmfirth (home of Last of the Summer Wine for TV buffs), West Yorkshire.

Not having the overhead of a shop means we can do our best to bring world-class Japanese chef knives, accessories and housewear to you quickly and at the best prices possible. All products listed on the website as "in stock" are ready to ship from our office as soon as your order is completed.