International shipping and import charges

Free international shipping from the UK on all orders over £275

We are based in the UK and ship worldwide.

Shipping import and customs can vary significantly from country to country so please be aware of the various shipping terms before completing your order for delivery outside the UK. Obviously we do our best to advise and help but shipping internationally is not quite the same as within the UK.

Taxes and Import charges

All orders shipped outside the UK are sent DDU (Delivery Duties Unpaid) and:

  1. By default, all prices on the site are shown in GBP/£ with UK VAT of 20% applied as standard, if you select a delivery address outside mainland UK this will be removed at checkout and the final price of your order will have no UK VAT included.
    If the website is showing prices in your local currency instead of GBP/£, we have been able to detect you are viewing it from outside the UK and in this instance, prices are then shown excluding UK VAT already.
  2. International postage is calculated at checkout based on your location and items in your order and rates are provided live and direct from DHL Express
  3. Your items will be processed by the customs of the delivery country where they will charge the VAT rate of that particular country and most likely also an import fee
  4. The customer is fully responsible for any and all customs fees and VAT charges and will need to pay the customs department before they release your order for delivery.

Please note that we have no control over the speed of local customs processing and it can vary significantly from country to country so please be patient when chasing your order if its status shows as being assessed by customs.

How much are the fees on my order going to be?

We can't tell you unfortunately, but as a general guide, typically you will be expected to pay the VAT rate of your country along with an import and potentially a customs processing fee if your order is over a certain value.

Please note that the prices on the website until you check out (or select a country when you first visit the website) do show UK VAT so this is removed during the checkout process.

You can use this Import Duty Calculator to try and get an idea of cost but please note this is simply an estimate and final costs may vary. Please use "HS Code" 82119100 if your order contains a knife or 691190 for non-bladed accessories. 

Valuation and Documentation

All our shipments will be clearly labelled as items sold for retail and the value on the relevant customs documentaion will be accurately declared. We will not label an item as a gift or under-declare the retail value on any shipment as this impacts on our ability to correctly insure your order against loss or damage.

Rejected orders returned to us

When you place your order you are accepting the above terms for shipping outside the UK. If you decide to reject an order that has been shipped under the terms above because the import fees are not acceptable, we will refund your order when the items are returned minus the original shipping fee and any return fee and shipping charges as we do not get this back.

If your order was shipped free and is returned due to non-payment of duties, we will deduct the cost to us of the shipping for which a confirmation receipt can be provided on request.

Will you ship to my country?

We ship worldwide with DHL Express, some countries may be excluded at checkout as their shipping service is not always available but if you don't see your country listed, please contact us and if it's possible to ship to your country we will endeavour to help organise it.


If you have any questions about an international shipment, please email and we will do our best to help.