In order to keep things simple, every UK order gets FREE fully trackable next day delivery via DPD Local (except blade guards and sayas bought independently of a knife).
Orders are dispatched on Monday, Wednesday and Fridays. If you placed your order before 13:00 on any of those days we try our hardest to get them dispatched same day for you.
If you're in the UK we send DPD Local. Typically they deliver next working day but please allow up to 5 working days for delivery.
You will receive an email confirmation from us that we've received your order with your order reference number and items and when your order has been dispatched, you will receive an email (and an SMS if you entered a UK mobile number during checkout) from the courier with your tracking reference and an estimated delivery date along with the option to reschedule your delivery at your convenience if required.
International orders take a little longer and we typically aim to have those arrive with you within 5-7 days depending on location.
Any customs charges will be the responsibility of the purchaser.
Please note we do not send all countries, please ask if your country isn't showing on the checkout page - it may be possible to ship to your country but please be aware that shipping costs can vary significantly although we would happy to provide a cost before you order.
If you are returning the knife as part of our 30 day money back option simply because you're not happy with the item you've bought, we ask that you cover the cost of postage and that you keep a proof of postage receipt.
If you are returning a faulty item, we will happily cover the cost of postage in any refund.
For further details please see our in depth Returns page.